MALAYSIA'S OFFICIAL PLATFORM

About Us – mitra138, Malaysia's Trusted Online Casino Platform

We are Mitra138 – an online entertainment platform built specifically for Malaysian players. From Live Casino to Liga Super Sports Betting, everything is in one place, backed by security, transparency and the best value around.

mitra138
Made for Malaysia
Platform #1
Trusted by 0+ members
Safe & Licensed
500,000+ Active Members
24/7 Support
Instant Payouts
Industry Recognized
0+ Registered Members
0+ Game Types
RM 0J Paid to Member
0 Years in Operation

Who We Are – The Story Behind mitra138

Mitra138 is more than just a name – it's a commitment. A commitment to Malaysian players who deserve an online entertainment platform that truly understands their needs. We started with a simple question: why should Malaysian players settle for platforms built for other markets, with unfriendly interfaces, inconvenient payment methods and slow customer support?

The answer – they shouldn't have to. That's what drove our team to build Mitra138 from the ground up with one core focus: Malaysia first. From an all-local payment lineup – Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX – to a game selection that reflects local tastes, including the Malaysia Super League, live baccarat and Asia-themed slots, every decision we make is made with Malaysian players in mind.

Today, Mitra138 serving over 500,000 active members across Malaysia – from Perlis to Sabah and Sarawak. We're proud to be a platform trusted by players from all walks of life, whether they're first-timers trying EPL Sports Betting for the very first time or seasoned poker players looking for high-stakes tables.

Live Casino Football Jackpot Poker Blackjack Slots
Bumiputera Platform
Built and run by Malaysians
256-bit SSL
All data is encrypted and protected
Fully Mobile
Optimized for all devices
BM Support
Bahasa Melayu-speaking support team

Mitra138 Mission & Vision

Two guiding pillars behind every decision we make as a platform.

🎯

Our Mission

To provide the safest, most transparent and most enjoyable online entertainment platform built exclusively for Malaysians – with seamless gameplay, fast payouts and customer support that genuinely helps in a language you understand. We want every ringgit you wager at Mitra138 gives you the value, fun, and peace of mind you deserve.

🔭

Our Vision

To become Malaysia's number one online entertainment platform – recognized not just for scale, but for trust, responsibility, and innovation. We want Mitra138 recognized as a platform that truly understands Malaysia – its culture, its tastes, and the way local players want to play and celebrate their wins.

Why Choose Mitra138?

Six concrete reasons why Malaysian players keep coming back to our platform.

Full Security & Transparency

Every transaction and game session at Mitra138 protected by industry-standard 256-bit SSL encryption. All game outcomes are independently audited, and records are available for members to review at any time. We have nothing to hide – what you see is what you get.

100% Malaysian Payment Methods

Mitra138 supports all popular local payment methods – Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks). Minimum deposit starts from as low as RM20, and funds typically arrive within seconds. Withdrawals are processed using the same methods.

The Most Complete Game Selection

From live blackjack tables with 99.5% RTP and baccarat, to Malaysia Liga Super and EPL Sports Betting, progressive jackpot slots and Texas Hold'em poker – Mitra138 offers more than 500 game options on a single platform – no need to switch between apps.

Best Bonuses & Promotions

A welcome bonus of up to RM1,000 with a rollover of just 5x is among the lowest in the industry. Active members enjoy daily cashback, weekly reload bonuses, exclusive sports promotions and a VIP programme with cash rewards. All terms are written clearly – no disappointing fine print.

Optimized Mobile Experience

Platform Mitra138 designed with Malaysian smartphones in mind. The interface is responsive with large buttons, fast loading even on a 4G connection, and the option to save the site as a shortcut on your home screen – no separate app download required.

24/7 Customer Support in Bahasa Malaysia

Support Team Mitra138 operating 24 hours a day, 7 days a week, with full communication in Bahasa Melayu, English and Mandarin. Live chat on the platform typically responds in under 2 minutes – not a chatbot, but a real person who genuinely understands your issue.

Mitra138 Core Values

A platform is more than just technology – it reflects the values and principles of the people behind it. At Mitra138, these five values are more than just slogans on an office wall. They are the benchmarks against which we measure every product, operational and service decision we make.

1
Uncompromising Integrity

We never manipulate game outcomes, hide terms in fine print or make offers that look attractive but are riddled with traps. If something on our platform needs fixing, we'll acknowledge it openly and put it right.

2
Players First, Profits Second

Every decision on our platform starts with one question: "Is this best for the player?" – not "does this maximise our margins?" That means setting low rollovers, speeding up withdrawals, and making sure the odds we offer stay competitive.

3
Continuous Innovation

The online entertainment industry moves fast. The technology team at Mitra138 constantly working to introduce new features, improve platform performance and adapt to the ever-evolving needs of Malaysian players.

4
Social Responsibility

We take responsible gaming seriously. Deposit limits, betting limits and self-exclusion options are available within every member's account. We also work with Malaysian problem gambling support organisations to ensure our platform does not contribute to social harm.

5
Malaysian Pride

We take pride in our Malaysian identity. This shows in our language options, payment methods, game selection, and the way we celebrate Malaysian occasions such as Hari Raya, Chinese New Year, and Malaysia Day with special promotions.

The Mitra138 Story – From Idea to Platform

Our Story Mitra138 started with a small group of product developers and industry veterans who shared a common frustration – there was no online entertainment platform truly built for Malaysia. Every platform available at the time was an adaptation of a foreign product, simply "translated" without any understanding of the local context.

2019
Founding & Development Phase
Founding Team Mitra138 began planning the platform with an exclusive focus on the Malaysian market. In-depth research was conducted with real players across Klang Valley, Penang, Johor, and Sabah to understand their actual needs.
2020
Official Launch & Early Reception
Platform Mitra138 officially launched with a core games lineup – Live Casino, slots and football betting. The early response exceeded all expectations, with over 10,000 members signing up in the first month alone.
2021
Game Expansion & Payment Methods
Addition of live blackjack, Texas Hold'em poker, progressive jackpots and full integration with Touch 'n Go eWallet, GrabPay and DuitNow. Deposit processing times cut to under 30 seconds for all e-wallet methods.
2022
Mobile App Launch & VIP Program
The mobile interface was fully optimized and a tiered VIP program was launched with monthly cash rewards for loyal members. Active member count surpassed 200,000 by year end.
2023–2026
Rapid Growth & Industry Recognition
Mitra138 reaching 500,000+ active members, launching e-sports betting and expanding our football coverage to over 100 leagues worldwide. The platform received industry recognition for its commitment to responsible gaming and technological innovation.

Mitra138 Leadership Team

The people behind the platform, working around the clock to deliver the best experience for you.

AR
Ahmad Razif
Chief Executive Officer
Over 12 years of experience in Malaysia's financial technology and entertainment industry. The visionary leader of Mitra138 as the number one local platform.
SN
Sharifah Nabilah
Chief Operations Officer
A specialist in digital casino platform management, responsible for ensuring every gaming session runs smoothly and every withdrawal is processed on time.
DL
Danny Lim
Chief Technology Officer
The architect behind the technical infrastructure Mitra138. Specialist in cybersecurity and mobile platform performance optimisation for Malaysian users.
FH
Fauziah Hamdan
Head of Customer Service
Leading a 24/7 support team that handles over 2,000 enquiries daily in Bahasa Melayu, English and Mandarin, with an average response time of under 2 minutes.

Deposit & Withdrawal Methods

One thing we hear time and again from Malaysian players is how frustrating it is when other platforms only accept international credit cards or payment methods that have no place in their everyday lives. At Mitra138, we make sure you can deposit and withdraw using the methods you already use every day – no added hassle.

Touch 'n Go eWallet
GrabPay
DuitNow
Boost
ShopeePay
FPX / Maybank2u
CIMB Clicks
Other banks via FPX
RM20
Min Deposit
<30s
Credit Time
<15min
Withdrawal Process

Our Games Library

Mitra138 bringing together the best games from leading international content providers and combining them with titles designed specifically for Malaysian players' tastes. Here is an overview of the main categories available on our platform.

Over 80 live tables with real dealers operating 24/7. Includes baccarat, blackjack (RTP up to 99.5%), European roulette, Dragon Tiger, Sic Bo, and more. High-definition video streaming and a mobile interface optimized for all screen resolutions.

Football betting covers the Malaysia Super League, EPL, UEFA Champions League, La Liga, Bundesliga, Serie A, and over 100 other leagues. Live betting is available with odds updated every second. Markets include 1X2, Asian Handicap, Over/Under, parlay, and more than 200 options per match.

Over 300 slot games from leading providers, with progressive jackpots now reaching up to RM8 million. Options include modern 5-reel slots, classic 3-reel slots, and Malaysia-themed slots. Average RTP of 96%–98% across all slots on the platform. Mitra138.

Texas Hold'em, Omaha, Pontoon and a wide range of poker variants are available in both live table and digital formats. Weekly poker tournaments with prize pools starting from RM5,000 are held regularly, exclusively for members. Mitra138.

What Mitra138 Members Are Saying

Real experiences from Malaysian players across the country.

★★★★★
"I've been playing at Mitra138 for 3 years and have never been disappointed. Not just because of the wins – but because the platform is consistent. Touch 'n Go deposits go through in 10 seconds, withdrawals in 15 minutes. Customer support responds in Bahasa Melayu and actually understands what I'm asking. This is exactly what I've been looking for."
Mr. Hafizuddin Salleh
Kuala Lumpur
★★★★★
"I'm a football bettor – Liga Super and EPL. Mitra138 has the most competitive odds for both leagues and the markets run deep – handicap, corners, card markets, all of it. Most importantly, when you win, they pay out. No issues with withdrawals in my 2 years of playing. Recommended to everyone."
Puan Mazlina Omar
Johor Bahru, Johor
★★★★☆
"I play live blackjack at Mitra138 because the RTP is among the highest around – 99.5% with basic strategy. The dealers are professional and you can chat in Bahasa Melayu. Depositing via GrabPay is quick and easy. The 12% Monday cashback bonus also gets credited automatically – no manual claiming needed. It's the most straightforward platform I've ever used."
Benson Chia
George Town, Penang

Our Commitment to Responsible Gaming

At Mitra138, we believe online entertainment only means something when it's done safely and responsibly. Short-term business gains will never outweigh our long-term commitment to player wellbeing. This isn't rhetoric – it's demonstrated in every platform feature we've built to protect our players.

Every account Mitra138 comes with a comprehensive set of self-control tools. You can set daily, weekly, or monthly deposit limits that cannot be increased without a 24-hour waiting period. Per-session betting limits, loss limits, and cooling-off periods are also available and can be easily activated from your account settings.

For players who need more serious support, we offer a self-exclusion option that can be activated for periods ranging from 30 days to 5 years. During the exclusion period, the account cannot be accessed for any activity, and we will not send you any marketing communications.

Learn More
Deposit Limit
Set daily, weekly, or monthly limits
Cooling-Off
Take a break from playing anytime
Self-Exclusion
Block your account for 30 days–5 years
Helpline
1800-18-5060 free & confidential

This platform is for adult entertainment only (18 years and above). If you or someone you know is experiencing a gambling problem, contact the Malaysia Problem Gambling Helpline: 1800-18-5060 (free & confidential, 24 hours).

Privacy Policy Notice – mitra138

All personal information you provide to Mitra138 protected with 256-bit SSL encryption and processed in accordance with applicable data protection laws. We do not sell, rent or share your personal data with third parties for marketing purposes. Your data is used solely for account management, transaction processing and service improvement. For full details, please read Privacy Policy us.

JOIN 500,000+ ACTIVE MEMBERS

Ready to Start Your mitra138 Experience?

Sign up free in 2 minutes, deposit via Touch 'n Go or GrabPay, and claim a welcome bonus of up to RM1,000. No hidden catches, no unreasonable conditions – just the best gaming experience for Malaysian players.

RM1,000
Welcome Bonus
2 Minutes
Registration Date
RM20
Minimum Deposit
24/7
Customer Support
This platform is for players aged 18 and above only. Please gamble responsibly.
Bahasa Melayu